Privacy policy
How we collect, use and protect your personal and clinical data.
Last updated: April 2026
This privacy policy explains how Mr Jesse Panthagani’s private practice (“we”, “our”, “us”) collects, uses, and protects the information you give us when you contact us, book a consultation, or receive treatment.
What data we collect
- Contact data — your name, phone number, email address, postal address.
- Clinical data — medical history, current medication, prescription and ocular-health details, diagnostic imaging and measurements taken during consultation and after surgery.
- Payment data — billing details, handled securely via our payment provider; we never store full card numbers.
- Website data — anonymous usage data from this site to help us improve it. We do not set third-party advertising or tracking cookies.
Why we collect it
- To deliver safe, appropriate medical care.
- To communicate with you about appointments and follow-up.
- To meet our regulatory obligations under GMC, CQC and UK health-records legislation.
- To process payments for services.
- To improve this website.
How long we keep it
Clinical records are retained in line with UK medical-records guidance — generally for the duration of your care and for the minimum statutory retention period afterwards. Non-clinical data is retained only as long as necessary for the purpose for which it was collected.
Your rights
Under UK GDPR you have the right to access, correct, or (in some circumstances) delete the personal data we hold about you. To exercise any of these rights please contact us at info@panthagani.com or 07300 61 71 71.
Data sharing
We do not sell your data. We only share data with third parties where necessary for your care (e.g. the hospital where your surgery will take place), to meet our legal obligations, or where you have given explicit consent.
Contact
Questions or concerns about this policy? Please email info@panthagani.com or call 07300 61 71 71.